Question 1

Where is 3@1 Outeniqua located in George?

Accepted Answer

We are located at Shop 27, Outeniqua Lifestyle Centre, George, Western Cape. We serve walk-in customers from George, Wilderness, Mossel Bay, and the wider Garden Route region. Our store is easy to find with ample parking available at the centre.

Question 2

What are your opening hours?

Accepted Answer

We are open Monday to Friday from 08:00 to 18:00. We are closed on weekends and public holidays. For urgent printing or courier requests outside of business hours, please send us a WhatsApp message on 068 268 3594 and we will respond as soon as possible.

Question 3

Do I need an appointment or can I walk in?

Accepted Answer

No appointment needed — we welcome walk-in customers at our George store. Whether you need business cards printed, a parcel sent via courier, or a fine art reproduction, simply visit us at Outeniqua Lifestyle Centre. For large or complex print jobs, we recommend emailing your files in advance to save time.

Question 4

How do I send my files for printing?

Accepted Answer

You can email your print-ready files to 3at1outeniqua@gmail.com, send them via WhatsApp on 068 268 3594, or bring them in on a USB flash drive. We accept PDF, JPEG, PNG, TIFF, and most common file formats. For large format and fine art printing, we recommend high-resolution PDF or TIFF files at 300 DPI.

Question 5

What printing services do you offer in George?

Accepted Answer

We offer a comprehensive range of printing services including business cards, flyers, booklets, posters, banners, sticker and label printing, plan printing (A0/A1), large format printing, canvas printing, fine art reproduction, correx boards, signage, and pull-up banners. All printing is done in-house at our George store for fast turnaround.

Question 6

How fast can you print my order?

Accepted Answer

Turnaround times depend on the type and size of your order. Business cards and flyers are typically ready within 24–48 hours. Large format prints and posters can often be completed same-day or next-day. Fine art prints and canvas prints usually take 2–3 business days. For urgent orders, please contact us directly and we will do our best to accommodate rush requests.

Question 7

What file format and resolution do I need for printing?

Accepted Answer

For best results, we recommend submitting files in PDF, TIFF, or high-resolution JPEG format at 300 DPI (dots per inch) at the final print size. For large format printing (A0, A1, banners), a minimum of 150 DPI is acceptable. We can review your files before printing and advise if the resolution is suitable for your chosen print size.

Question 8

Do you offer same-day printing in George?

Accepted Answer

Yes, we offer same-day printing for many standard products including document printing, flyers, posters, and business stationery. Same-day availability depends on the complexity and quantity of your order. We recommend submitting your files early in the day for same-day collection. Contact us to confirm availability for your specific job.

Question 9

Can you print business cards and flyers for my George business?

Accepted Answer

Absolutely. We print high-quality business cards, flyers, brochures, letterheads, invoices, and all types of business stationery. We offer a range of paper stocks and finishes including gloss, matt, and uncoated options. Many local businesses in George and the Garden Route rely on us for their ongoing print needs.

Question 10

What is large format printing and what sizes do you offer?

Accepted Answer

Large format printing refers to prints larger than standard A3 size. We print up to A0 size and beyond, including architectural plans, engineering drawings, posters, banners, canvas prints, and signage. Our professional wide-format printers produce sharp, vibrant colour output on a variety of materials including paper, vinyl, canvas, and fabric.

Question 11

Can you print architectural plans and building drawings in George?

Accepted Answer

Yes, we specialise in plan printing for architects, engineers, and builders in the George and Garden Route area. We print A0, A1, and A2 plans in both colour and black-and-white on bond paper or heavy-weight media. We can also laminate plans for site use. Many construction professionals in George use our plan printing service regularly.

Question 12

Do you print banners, pull-up banners, and correx boards?

Accepted Answer

Yes, we print vinyl banners, pull-up/roll-up banners, correx boards, and PVC signage in various sizes. These are ideal for events, exhibitions, shop fronts, and construction sites in George and the Garden Route. We handle the full process from design advice to printing and finishing, including eyelets and hemming for outdoor banners.

Question 13

What is fine art printing and giclée reproduction?

Accepted Answer

Fine art printing, also known as giclée printing, uses professional inkjet technology with archival pigment inks to produce museum-quality reproductions of artwork and photographs. Our fine art prints are produced on premium papers including Cotton Rag, Gold Fibre Pearl, Smooth Pearl, and Fine Art Smooth. These prints can last 100+ years when properly displayed.

Question 14

Can you digitise and reproduce my original artwork?

Accepted Answer

Yes, we offer high-resolution digitisation of original paintings, drawings, and photographs. We scan or photograph your artwork to create a digital master file, which can then be reproduced as fine art prints on canvas or premium paper. This service is popular with artists in George and the Garden Route who want to sell limited edition prints of their work.

Question 15

What papers do you use for fine art printing?

Accepted Answer

We offer a curated selection of premium fine art papers including Hahnemühle Cotton Rag (textured, 100% cotton), Gold Fibre Pearl (semi-gloss, rich blacks), Smooth Pearl (versatile photographic paper), and Fine Art Smooth (matte, ideal for illustrations). Each paper has unique characteristics suited to different types of artwork and photography.

Question 16

Do you print canvas prints in George?

Accepted Answer

Yes, we print high-quality canvas prints in various sizes at our George store. We use premium artist-grade canvas with archival inks for vibrant, long-lasting results. Canvas prints can be supplied rolled or stretched on a wooden frame, ready to hang. This is a popular option for both personal photos and fine art reproductions.

Question 17

Do you offer Fujifilm photo printing in George?

Accepted Answer

Yes, we are an authorised Fujifilm PhotoMe partner offering professional photo printing services in George. We print standard photo sizes (4x6, 5x7, 8x10 and more) on genuine Fujifilm photographic paper with rich, true-to-life colours. We also print passport photos, ID photos, and photo gifts including mugs and mouse pads.

Question 18

What courier services do you offer from George?

Accepted Answer

We offer domestic and international courier services through our partners DHL and The Courier Guy. DHL handles international shipments and express deliveries worldwide, while The Courier Guy provides reliable domestic courier services across South Africa. You can drop off parcels at our George store or request a collection.

Question 19

How do I track my parcel sent from 3@1 Outeniqua?

Accepted Answer

You can track your parcel directly on our website using the Track Your Parcel tool on our Courier Services page. Simply enter your waybill number and select your courier provider (DHL or The Courier Guy) to get real-time tracking updates. You will receive a waybill number when you drop off your parcel at our George store.

Question 20

Can I send international parcels from George via DHL?

Accepted Answer

Yes, we are an authorised DHL service point in George. You can send documents and parcels to over 220 countries and territories worldwide. We handle all the paperwork including customs documentation. DHL international express shipments typically arrive within 2–5 business days depending on the destination.

Question 21

How do I package my parcel for courier?

Accepted Answer

Ensure your items are securely packed in a sturdy box with adequate cushioning material (bubble wrap, foam, or packing paper). Fragile items should be individually wrapped and marked as fragile. Remove any old shipping labels. If you are unsure about packaging, bring your items to our George store and we can advise on the best packaging solution.

Question 22

Do you offer laminating and binding services in George?

Accepted Answer

Yes, we offer professional laminating (A4, A3, and larger sizes) and binding services including comb binding, wire binding, and thermal binding. These services are popular with businesses, schools, and professionals in George who need to protect and present documents professionally. Walk-in service is available with fast turnaround.

Question 23

Can you make rubber stamps and name badges?

Accepted Answer

Yes, we produce custom rubber stamps (self-inking and traditional), company seals, date stamps, and signature stamps. We also create professional name badges for businesses, conferences, and events. Custom stamps are typically ready within 2–3 business days. Visit our George store or email your requirements for a quote.

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Novelty Printing

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Essential Services

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